Blog: Auxiliary services

File management: What does it consist of?

Would you like to have all your information at the click of a button? With proper file management...
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Telephone switchboard: What is it?

Would you like to enhance customer service and optimise sales in your company? At Weldon, discover how a telephon...
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Most important outbound call centre metrics

Are you maximising the potential of each call in your outbound call centre? Knowing the key metrics is the first step to making sure every interaction...
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What auxiliary services are needed in educational centres?

Have you ever wondered what services make an educational centre run smoothly? To enhance an educational centre, it is ...
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Advantages of outsourcing administrative services

Have you ever wondered how you could optimise efficiency and reduce costs...
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What does a call centre advisor do?

At the heart of any successful call centre customer experience is the fundamental and often underestimated work of the...
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